Emails 3: 语言专家

收听节目

你对自己的电子邮件书写充满信心吗？你想了解如何掌握商务工作环境中电子邮件的适当语气与风格吗？

在今天的节目中，英语语言专家 Simon 会请我们的几位中国同学对几封商务电子邮件进行评论分析，并且这几位同学自己也会尝试写作。节目的最后是一个有趣的抢答游戏。

你可以从我们的按键节目组人员介绍网页上了解 Simon 、参加节目录制的六位中国留学生以及董征的背景信息。

Click on the pdf document on the right. First, read Email A.

Email B is a possible response – do you think it is a good one? What is good or bad about the way this email is written?

Email C is another response, written by our student Lijing. Do you think she did a good job?

Simon, Jean and the BBC Business Class students

Now look at Email A2. How would you describe the tone of this email?

Email B2 is a possible response to it – do you think it is a good one? Why / why not?

Email C2 is another response by our student Jett. What do you think of his email style?

Listen to the programme to hear what Simon and our six students think about all these emails.

在今天的节目中， Simon 和董征会教授以下几个方面：

The formality of emails partly depends on whether they are work-related or not.
Work emails can also be informal, but they should be more formal when they are external, for example to clients.
When replying to an email, it is a good idea to ‘mirror’ the style of the one you received.
In more formal emails, it is best to avoid slang, abbreviations and nicknames.

Come to the point of your email quickly.
In English, people tend to give an answer to a question before they give their reasons.
The subject line should always be relevant.

Always use a spellchecker. Observe UK or US spelling differences.
Use ‘Yours faithfully’ if you don’t know the name of the person you are writing to, or ‘Yours sincerely’ if you do.

点击右侧链接，你就可以把 Selwyn 在节目中的讲话录音再听一遍，你也可以点击右侧链接下载节目文字稿。在按键商务专家网页上你还可以收听到 Selwyn 的所有专家贴士。

tone 语气

external 外部

come to the point 说到要点

subject line 主题一栏

observe 遵守

各位同学是否能够把今天的内容运用到实际演练中？请到按键语言挑战网页做追踪了解。